I’m sensing a slightly troubling theme in change practitioners at the moment. In general, most know that courage is a pre-requisite for working in change. But still many baulk. And when you get into why, it transpires that many practitioners see courageous as synonymous with being ballsy, fierce, and loud.
Here’s the rub. It’s not. Because there are many shades of courage.
Change management is no different from any other profession – it benefits from diversity. Successful change practitioners come in many styles and approaches. Some are quiet and reflective, others are diligent with their preparation, others are incisive and action-oriented. Some are loud, and deliberately so – to create change you sometimes need to be a pattern breaker.
But to gain trust, you also need to fit in. You need to be a protean shapeshifter.
And so, courage takes on many forms. When bravery is business as usual, you need to find your own way of being brave. Otherwise, it is just exhausting.
Here are some questions to ponder on and think about your shade of courage:
- What does it mean to be courageous?
- How does big courage differ from micro-moments of courage?
- When have you surprised yourself with your bravery?
- What is it that you do that others think is brave but you just think is common sense and effective partnering?
- Who demonstrates courage on a regular basis in your life? What are their attributes?
A couple of years ago, Daryl Conner ran his Raising Your Game development program in Australia and I was lucky to partake in it. During the program, he reinforced the concept that only when you understand your unique character and presence can you “play your music”. Up until that point, you’re playing someone else – like working at being ballsy, fierce and loud.
When you understand your character and presence well enough, you can have introductory conversations with recruiters, hiring managers, and new stakeholders that you need to influence. It is in those introductory conversations that you can explain how you operate – and display what elements of your character they can expect to see.
And you’ll tell them what shade of courage shows up in your work.
Let’s start the conversation rolling … what does courage mean to you in your practice?
Courage in my OCM practice, has often meant honouring the inner voice/intuition when something feels ‘off’ or ‘not right’, and taking steps to do something about it. Often in those moments before action, my heart beats a littler faster as it anticipates I’m about to do something that may have risk associated with it. I like to think that my heart beating faster is my body’s way of letting me know, that something more will be required of me in this moment than previous moments, and my heart is getting the rest of me ready (physiologically and emotionally) to act intentionally and purposefully.
Courage for me is less about me doing what I know needs to be done in the right way. It is the *pause* when something I believe needs to be said is important to me and the change … and I am fearful of mucking up the intervention and disabling the conversation for good.
The fact that I am concerned about it is a great litmus test that I need to reflect and find the right path to the intervention. Am I the right person? Is this the right time? Is this the right approach? most importantly, Do I have a trusted relationship yet?
I have a belief that a lot of organisational change is constrained by our comfort in having a tough conversation, one that needs bravery. Great provocation Jen
Thoughtful comments Jen. Too many leaders still focus on ‘them’ rather than on themselves first. Cookie cutter approaches don’t work nor does trying to be what you think others want you to be. Even less powerful is simply not considering. the impact have on others. That’s the starting point.
Great insight, Jen. Thanks for starting the conversation. Courage to me in my practice means providing the guidance and counsel to executive sponsors, so that they can show up in a way that will enable the changes that need to happen. Sometimes, at the executive layer, they forget that asking their people to change, makes people feel vulnerable and fearful due to the uncertainty and loss of expertise that can come with change.
To be comfortable with changing effectively (and quickly), it requires a safe environment where people feel they can fail without risk. By having the leaders at the top create an environment of psychological safety for their people, this allows employees to feel more comfortable that as they transition, they can fail forward. So my conversations with the Executive Sponsors are usually about showing vulnerability (without losing credibility) and establishing a growth mindset approach so that their employees feel safe, optimistic about the change, and embrace the opportunity of development throughout the transition.