Conversations of Change is a no nonsense, practical guide for change.
Strip away the jargon, work out the decisions you need to make.
Cover the 5 pillars of change success and get moving.
CHECK THE PERIPHERALS
The things you should be aware of and those you can ignore.
FEATURES: 42 CONVERSATION STARTERS
Build your confidence and your team's change capability.
"I wish I had read this a few years ago, hands down the most sensible and valuable read on workplace change. Strips away the fluff, simplifies the complex and just gets down to business."
Simon Hunter, GM Comms, CSIRO
A little bit about Dr Jen Frahm
A high impact change management practitioner, communications professional and executive coach, Jen's work with the International Association of Business Communicators (IABC) Victoria Chapter, the Organisational Change Management Practitioners Group and the Change Management Professionals has placed her at the forefront of world developments in change management and communication.
She is a recognised global thought leader and speaker, with a popular blog and podcasting series (Conversations of Change).
"Of course, Joanne, I'm excited about the opportunity, I believe I can make quite the difference."
Sitting at your desk now, those words are coming back to haunt you. Only six hours ago, you confidently told your manager you were certain of delivering the biggest workplace change of your career. And now you have no idea where to start. Well, that's to say, you have an idea of what needs to happen and your manager had provided some direction on that - ultimately, she wants to see a 25% reduction in operating costs. You can see some opportunities for improvement and have some good ideas on what to change.
But how? How to make this change happen? What if your employees don't like it and won't make the changes? What if other managers are resentful and try to sabotage? What if the customers and suppliers become nervous of the changes? Knowing what to do is very different from knowing how to do it. Welcome to the world of organizational change management.
So, you sit down and fire up Google. Keyword by keyword you get further confused. The results seem to contradict each other and throw up more jargon by the minute. Apparently 70% of changes fail. It appears that people's default is to resist change.
There seems to be 100 different methodologies on how to implement change. How the hell do you navigate this stuff and not screw it up? Have you just accepted a career limiting "opportunity"? You're thinking back to past experiences and can remember initiatives where there was little change management. There were signs...
PART 1 SHAPING UP – THE DECISIONS YOU NEED TO MAKE
1 Choose your own adventure
2 Through the looking glass
3 Of change agents, change leaders and change managers
4 Perfect Match – more than just a game show
5 Start with the end in mind
6 The adventure begins – frameworks and models
PART II MOVING FORWARD
7 Only the most capable
8 Ready or not, here I come
9 Resistance is futile
10 Change Communication
11 Leadership – a very short chapter
PART III CHECKING THE PERIPHERALS
12 Future of Work practices and change management
13 The myths and big debates of organizational change
14 Where to next
15 The adventures you have chosen