#wolweek14

I experimented with #wolweek this year. It was kinda cool. It feels like a useful “tool” in the kitbag, perhaps not one I will use all the time, but a handy one. #wolweek14 is the hashtag assigned to Working […]

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If not change, then what?

A couple of weeks ago, I posed the question should change management practice undergo disruptive change. It was born of a niggling unease that change management practice was static and a belief system that change is healthy and stagnant is […]

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Disruptive change?

Just over a year ago, I gave a presentation on the Past, Present and Future of Change Management. In reference to the future I predicted we would see more of neuroscience influencing change practices, more use of social media and […]

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Skate to where the puck is going…

A few months ago I was invited to respond to a Perspectives piece by Change Management thought leader and fellow community manager Luc Galoppin was preparing for the HR People and Strategy journal. He casually mentioned he was seeking representation […]

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Gamification, change management and the NAB Smart Store

So one of the cool initiatives I have been working on of late is the opening of the National Australia Bank’s (NAB) first Smart Store . It’s been a really interesting change management challenge. The Smart Store is all digital, […]

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Ready or not? Radical change and the Recruitment Industry.

A catch up with an acquaintance (let’s call her Doris) recently had me thinking about industry change. In particular, what does it take to change an industry.  Specifically, the recruitment industry. We hear a lot about the importance of customer-centricity, […]

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Getting social

I’ve had a number of people contact me since my “Social Business: 4 factors to ensure you get it right” was published…the general tone of the requests have been: “Yes, get what you say but we need something more concrete […]

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Social Business: 4 factors to ensure you do it right.

This post has been brewing for a while. It’s a culmination of a few years of using social media channels now, observing the changes in the marketing, communication and HR arenas and a growing frustration in observing companies making social […]

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